100% money-back satisfaction guarantee within 14 days for total peace of mind in your learning journey.
We provide an unconditional 14-day money-back guarantee from the transaction date for all Pro All-Access members. If you find the curriculum does not meet your expectations or cannot be implemented in your work, you are entitled to a full 100% refund without friction.
For 1-on-1 Private Mentorship with Samuel M Koesnadi, cancellations or rescheduling requests must be submitted at least 24 hours prior to the scheduled meeting. Sessions cancelled before this threshold can be rescheduled or refunded proportionally.
To initiate a refund, simply reach out to our team via: (a) Email to admin@bimbelai.com with subject line 'Refund Request - [Your Name]'; or (b) Message our official WhatsApp at +6282118346558. Provide your proof of enrollment or registered email address alongside your bank transfer details.
Valid refund requests are audited and wired back to your bank account within 1 business day (Monday - Friday). No administrative fees or hidden deductions are withheld.
The money-back guarantee is voided in cases of bad-faith abuse, such as automated bulk downloading of all repository code and syllabus videos with intent to pirate or distribute materials to unauthorized third parties.
Our support team is happy to assist you regarding data inquiries, course terms, or refund processing.